Privacy Policy
Last updated: [01/01/2026]
Payless Paints respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 2020 (New Zealand).
Information We Collect
We may collect personal information including, but not limited to:
Name, phone number, and email address
Billing and transaction details
Trade account information
Information submitted via our website contact forms
Any other information you voluntarily provide to us
How We Use Your Information
We use personal information to:
Process orders and payments
Manage trade accounts
Respond to enquiries and provide customer support
Improve our products, services, and website
Meet legal and regulatory obligations
Sharing of Information
We do not sell or rent personal information to third parties. Your information may be shared only where necessary, including:
With service providers involved in payment processing, delivery, or IT services
Where required by law or regulatory authorities
Storage and Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration. Information is stored securely and accessed only by authorised personnel.
Cookies and Website Analytics
Our website may use cookies and basic analytics tools to improve user experience and website performance. Cookies do not personally identify you and can be disabled in your browser settings.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate. Requests can be made by contacting us directly.
Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact Payless Paints via our website contact page.